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Customer Service Advisor
OCOEE FL 34761
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-90653697

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Manpower Group

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  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
  1 Views, 0 Applications  
Customer Service Advisor
**Our SERVICE ADVISOR is responsible for Contributing to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follows through at the service desk, on the sales floor, and at the register.**

+ Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency;

+ Under the direction of Management, assists in various aspects of customer care, work orders and register assistance, facility maintenance, and Outside Purchase (OP) ordering.

+ Follow all policies and procedures related to cash, credit, check, refund and return policies

+ Works with the management team handle customer issues, complaints, and/or business opportunities.

+ Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.

+ May be a secondary key carrier responsible for basic and detailed opening and closing responsibilities

+ Effectively communicate with all store associates, management, and customers

+ Ability to enter & locate information by computer and may drive a vehicle if needed.

+ Pep Boys is nationwide in 35 states and Puerto Rico.

+ Due to expansion ASE certifications and continued education is available and encouraged.

+ Benefits include Medical, Dental, Vision, Life Insurance, Disability, Financial plan and Paid Time off (PTO).

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